Primary Health is…Cross Continuum, Multichannel, and Multimodal
Primary Health is an emerging care model that is designed to address the needs of any type of healthcare payer seeking to control cost, quality, and experience. Created as an extension of the good work done to promote the patient-centered medical home, Primary Health is more comprehensive, integrated across more disciplines, and includes more coordinat
Primary Health is…an emerging health model
Over the years, we have had the privilege of working with some of the greatest companies, brands, and corporate innovators in the world. I have learned so much from them, about them, and most importantly, about how they approach their work. Each company, like every individual, is unique with different beliefs, cultures, values, and how […]
Interview: Ben Mehling (Part 2) – Technology isn’t why I’m here
Ben Mehling, VP of Technology at Crossover Health, joined the company in 2016 and has been central to the development of the first Crossover practice portal. He ensures the operational integrity of our technology infrastructure, and is a key to the success of our development team as they build out our visionary new software platform […]
Interview: Ben Mehling (Part 1) – The stage was the first stage
Ben Mehling, VP of Technology at Crossover Health, joined the company in 2016 and has been central to the development of the first Crossover practice portal. He ensures the operational integrity of our technology infrastructure, and is a key to the success of our development team as they build out our visionary new software platform. […]
Interview: Celeste Ortiz (Part 2) – Culture Comes First
In Part 1 of our conversation with Celeste Ortiz, Chief People Officer at Crossover Health, we learned all about her background and how she came to the company. In Part 2, she focuses on the power of culture and why team building is a superpower. She also describes the company’s transitions during the pandemic and […]
Interview: Celeste Ortiz (Part 1) – From Vintage Cars to Value-based Care
This interview will introduce Crossover’s Chief People Officer Celeste Ortiz. Celeste talks about her past experiences, her earlier career, and how she joined XO towards the end of 2017. She was hired to help position the company for scale, including ensuring that the culture could continue to be a differentiator for the organization. She shares […]
Interview: Sally Larwood, RN (Part 3) – The rocketship has taken off
In Part 1 and Part 2 of our conversations with Sally Larwood, RN, Chief Nursing Officer at Crossover, she took us through her background, experiences, and ultimately what led her to Crossover. In this final installment, Sally speaks about leadership, the pandemic response, and the company evolution to a Digital First model. You’ve spoken about […]
Refusing to let go of the Dream
This is a letter was sent out as a Surf Advisory to our entire company today. As care givers, we are on the front lines of ensuring our members health. We see health as not only physical, but also includes mental, social, and spiritual domains. Our aspirations to transform healthcare include addressing the ills of […]
Interview: Sally Larwood, RN (Part 2) – Jumping Off the Cliff, Together
In Part 1 of our conversation with Sally Larwood, RN, the Chief Nursing Officer at Crossover, we discussed her background in healthcare and nursing, and the challenging, yet rich professional and life experiences that have helped define her outlook on healthcare, work, and family since. In Part 2, we learn more about her return to […]
Interview: Sally Larwood, RN (Part 1) – Never Say Never
We spoke recently with Sally Larwood, RN, a veteran of Crossover Health and one of the first employees hired with the opening of our first onsite at Facebook Health Center in 2012. A registered nurse by training, Sally has played increasingly central roles with Crossover—Practice Manager at Facebook in 2014, Practice Director at Apple in […]