Authentically Human: A conversation with artist Marc Hemeon
This interview was conducted on February 19, 2024, while a mural by professional artist Mark Hemeon’s original work was being installed at our Crossover location in San Clemente, CA. Mark is one of the most thoughtful, creative, and interesting people I know and has always been animated by the emotions of creativity. In this interview, […]
Medicus Ex Machina
It’s likely that almost none of us had heard the term “Generative AI” a year ago, although it’s a concept that’s been around for about five years. But with the public release of OpenAI’s ChatGPT3 last November, it seems to be all we’re hearing about. ChatGPT writes astonishingly convincing prose and poetry and its cousin […]
Interview: Sally Larwood, RN (Part 3) – The rocketship has taken off
In Part 1 and Part 2 of our conversations with Sally Larwood, RN, Chief Nursing Officer at Crossover, she took us through her background, experiences, and ultimately what led her to Crossover. In this final installment, Sally speaks about leadership, the pandemic response, and the company evolution to a Digital First model. You’ve spoken about […]
Interview: Sally Larwood, RN (Part 2) – Jumping Off the Cliff, Together
In Part 1 of our conversation with Sally Larwood, RN, the Chief Nursing Officer at Crossover, we discussed her background in healthcare and nursing, and the challenging, yet rich professional and life experiences that have helped define her outlook on healthcare, work, and family since. In Part 2, we learn more about her return to […]
Interview: Sally Larwood, RN (Part 1) – Never Say Never
We spoke recently with Sally Larwood, RN, a veteran of Crossover Health and one of the first employees hired with the opening of our first onsite at Facebook Health Center in 2012. A registered nurse by training, Sally has played increasingly central roles with Crossover—Practice Manager at Facebook in 2014, Practice Director at Apple in […]
Interview: Nate Murray, Part 2 – Proving our Model, Again
This is the second of two posts (Part 1 is here) where we speak to Nate Murray, co-founder of Crossover Health, alongside Scott Shreeve, MD and Rich Patragnoni, MD. Nate talks about Crossover’s big switch to digital and the role of the pandemic in supercharging this transition. What’s the Value Proposition you put in front […]
Interview with Stephen Ezeji-Okoye, MD (Part 2)
In Part 1 of our interview with Stephen Ezeji-Okoye, MD (Chief Medical Officer of Crossover) he shares his experience practicing at the Veteran’s Administration, and how the introduction of data and systems for the population changed care for the individual. In this post, he relates how this is influencing his thinking while leading Crossover’s clinical
Caretalk: Interview with David Williams
I had the privilege to sit down with David Williams, a long time health care strategy consultant who has been writing, speaking, blogging, and podcasting about healthcare innovation for more than 15 years. David has had a longstanding passion for healthcare business and policy which he has parlayed into a career as a healthcare strategy […]
The Retail Conditioning of Exceptional Health
I was recently doing some research on another topic and found this global healthcare survey. It was conducted this past summer by Salesforce (of all companies) who surveyed 6,000 consumers about their expectations for healthcare in this new digital and connected era. Salesforce has been investing in “new” healthcare over the past year, first by […
Design Everything: Conversations with Jay Parkinson, MD (Part 2)
Jay Parkinson, MD is the Chief Designer at Crossover Health. In the first post of our interview series with Jay, he spoke about the changing expectations of patients, and how in response, healthcare needs to be digital. In this post, he talks about the impact of this on practice, on providers, and what he where […]