Authentically Human: A conversation with artist Marc Hemeon
This interview was conducted on February 19, 2024, while a mural by professional artist Mark Hemeon’s original work was being installed at our Crossover location in San Clemente, CA. Mark is one of the most thoughtful, creative, and interesting people I know and has always been animated by the emotions of creativity. In this interview, […]
Think Network, Not Nodes
Will there ever be a network effect in healthcare? “Nah. Healthcare is local” you say. And, in today’s landscape, you would be correct. There is no single national health care player that addresses healthcare needs in every major market and across every multiple channels. The closest we have is the ongoing battle between the big […]
Good
During a recent conversation I was asked how I am doing given the topsy turvey employer health world the last several years and specifically the ricochet effects in 2023. My standard answer is always the same – “I’m Good”. This phrase is usually quickly passed over and we move onto whatever the original purpose of […]
Commercial Advantage: Putting the concept into practice
Yesterday, we officially announced a new collaborative effort with Aetna to introduce our Advanced Primary Health offering in the Seattle Area. You can read our press release as well as some early articles from Fierce Healthcare as well as Puget Sound Business Journal on this announcement. This new effort is an example of Commercial Advantage, […]
Who tells your story?
I was able to FINALLY see Hamilton: An American Musical last weekend. I distinctly remember reading Ron Chernow’s classic Alexander Hamilton in 2008 (while at a Health 2.0 Conference to boot!) and just being blown away by the hurricane force that was Hamilton. Having enjoyed the music and watched the video of the play, I […]
Into the Arena: Are You Not Entertained?
Thinking of our constant push to deliver “health as it should be,” I keep coming back to two memes that I think should be brought together. First, most everyone is familiar with the legendary speech from President Theodore Roosevelt when he described the Man in the Arena: It is not the critic who counts; not […]
Value-Based Care: The Latest Virtue Signaling in Care Delivery
About two years ago, I started hearing quite a bit about Social Determinants of Health, Health Equity, and Health Disparities. At first, I welcomed the new terms as they describe a very long-standing but newly recognized issue. I felt the world was finally waking up to the fact that so much of our health is […]
INTERVIEW: Dan Lord (Part 2) – Measuring the Difference
We recently spoke with Dan Lord, Crossover’s Medical Director for the Central Region, about his decade-long journey to and through Crossover. In Part 1, he touched on his background and the key initiatives he has been leading. In Part 2, he digs into the creation of the Guild infrastructure and the value of measurement-based care […]
Health Innovation and the Infinite Game
I have been reading an interesting book by James Carse on Finite and Infinite Games. I heard about the book when listening to the CEO of Shopify describe his approach to innovation and enabling structural shifts in how people live, shop, and transact. Simon Sinek picked up on this same theme and expanded it in […]
Fee for Service is the Wrong Foundation for Value-Based Payment Innovation
This blog is my perspective from Chapter 9 of the remarkable National Academy of Engineering, Science, and Medicine Consensus Study Report on Implementing High-Quality Primary Care (“IHQPC”). References are to specific pages within the document. It’s a big report, but well worth the read if you care about supporting our country’s primary care foundat