Clearly, the routine services that used to fill our days (annual physical exams, wellness checks, condition management appointments, or even routine acute care visits) now seem so inconsequential as we face the progression of COVID-19. (and, at the request of health authorities, we have called our members to cancel all such “non-essential” care services)

I had the privilege to sit down with David Williams, a long time health care strategy consultant who has been writing, speaking, blogging, and podcasting about healthcare innovation for more than 15 years. David has had a longstanding passion for healthcare business and policy which he has parlayed into a career as a healthcare strategy […]