Primary Care is a Loser
The perennial “loss leader” mentality for primary care is an absolutely LOSER framework, strategy, and concept for a service that is so fundamental to the health of our society. Blake Madden is a great follow on X as he regularly surfaces good insights into care delivery as part of his Hospitology Newsletter. He recently highlighted […]
Not Awesome: Healthcare is No Longer Available on Aisle 3
There has been plenty of coverage of Walmart’s recent decision to shutter its healthcare centers and telehealth services as the world’s largest retailer pulls back from its foray into Primary Care. This follows hard on the heels of Walgreen’s $6bn (!!!) writedown of its investment in VillageMD, having closed or planning to close hundreds of […]
Protecting a Sovereign Asset: An Urgent Call to Replenish our National Health Stock
Much of this blog was developed from Chapter 2 of the National Academy of Engineering, Science, and Medicine Consensus Study Report on Implementing High Quality Primary Care (“IHQPC”). References are to specific pages within the document. Have you ever considered Primary Care an essential component to achieving the basic American values
Primary Health is . . . a Common Good
This blog has been inspired by the landmark report of the National Academy of Engineering, Science, and Medicine‘s Consensus Study Report on Implementing High Quality Primary Care (“IHQPC”). References are to specific pages within the document. “Primary Care in the United States is slowly dying.” Wow. So begins the 427-page tour d
Interview: Sally Larwood, RN (Part 3) – The rocketship has taken off
In Part 1 and Part 2 of our conversations with Sally Larwood, RN, Chief Nursing Officer at Crossover, she took us through her background, experiences, and ultimately what led her to Crossover. In this final installment, Sally speaks about leadership, the pandemic response, and the company evolution to a Digital First model. You’ve spoken about […]
Interview: Sally Larwood, RN (Part 2) – Jumping Off the Cliff, Together
In Part 1 of our conversation with Sally Larwood, RN, the Chief Nursing Officer at Crossover, we discussed her background in healthcare and nursing, and the challenging, yet rich professional and life experiences that have helped define her outlook on healthcare, work, and family since. In Part 2, we learn more about her return to […]
Interview: Sally Larwood, RN (Part 1) – Never Say Never
We spoke recently with Sally Larwood, RN, a veteran of Crossover Health and one of the first employees hired with the opening of our first onsite at Facebook Health Center in 2012. A registered nurse by training, Sally has played increasingly central roles with Crossover—Practice Manager at Facebook in 2014, Practice Director at Apple in […]
Interview: Rich Patragnoni, MD, Part 3 – A decade on
Rich Patragnoni, MD is one of the three co-founders of Crossover Health, alongside Scott Shreeve, MD and Nate Murray. He trained and practiced as an Internal Medicine physician for about a decade before his impatience and frustration with the primary care system led him to embark on the adventure that is Crossover Health. In Part […]
Interview: Rich Patragnoni, MD, Part 1 – Root Causes
Rich Patragnoni, MD is one of the three co-founders of Crossover Health, alongside Scott Shreeve, MD and Nate Murray. He trained and practiced as an Internal Medicine physician for about a decade before his impatience and frustration with the primary care system led him to embark on the adventure that is Crossover Health. In this, […]
A primer on Pandemic Primary Care
To help explain this concept, I am sharing an email sent to one of our clients to help understand how flexible a digital first, advanced primary care practice can be in meeting new and emerging needs. Dear [ Client ], I wanted to be sure that you had a good understanding of our approach to […]