Quadruple Aim: Engaging Providers by Practicing in Care Teams
I recently read an article in the Economist about over-prescription of antidepressants. The essence of the article is that antidepressants of various kinds appear to be very effective for about 15% of patients and of no more impactful than a placebo for the remainder. Based on that, it notes genetic profiling should one day be […]
Origin Story: How Members Flow between Services and Channels
The American Telemedicine Association Annual Conference & Expo (ATA 2023) kicked off this past weekend in San Antonio. Crossover has a strong presence at ATA this year in a thought leadership role (see blog posts by the head of our virtual practice, Danna Chung, MD and o-founder Nate Murray on our hybrid care delivery model, […]
World-class Primary Care
We are constantly put in situations where we need to explain how the Crossover care model compares with others. We spend alot of time explaining to clients and consultants why it it makes no sense to compare a transactional urgent care “visit” to a comprehensive, integrated, proactive, and continuous care model. We also spend time […]
The “Unvisit”: Why Visits Are The Wrong Unit of Account
Over the last several months, we have been really focusing on the details of operationalizing true hybrid care. The complexity inherent in successfully delivering care that seamlessly transitions between in-person and online environments—and potentially with different teams delivering different services but which is experienced by members as in
Hominus Auctus – Augmenting Human Care
We humans, by our nature and through nurture, are social animals. Networks of family, friends, and work associates are essential to our physical and mental wellbeing, and it has been documented that loneliness has a greater impact on life expectancy than smoking. We need to engage richly with a varied community of people in order […]
Medicus Ex Machina
It’s likely that almost none of us had heard the term “Generative AI” a year ago, although it’s a concept that’s been around for about five years. But with the public release of OpenAI’s ChatGPT3 last November, it seems to be all we’re hearing about. ChatGPT writes astonishingly convincing prose and poetry and its cousin […]
Retail Health: Are We All SKUed?
The ubiquitous SKU (“stock keeping unit”) concept was initially developed in the 1950s but really began to impact the retail industry in the 1970s with the introduction of barcodes and related technology. SKUs are not only a unique identifier or code for a specific product, but can also track price, manufacturer, where the product was […]