Interview: Sumeet Batra, MD – A Fresh Perspective on Occupational Medicine
Crossover has been planning to integrate Occupational Medicine as part of our comprehensive Primary Health model for some time. We’d been looking for not only a Medical Director to lead the effort but also a champion to build this service in a way that aligns with our care philosophy. With an extensive background in Occupational […]
gqOS – Acting on the Evidence
There has always been plenty of talk about “evidence-based” care. Large sets of anonymized data, scraped from clinical records and payment claims have been aggregated by providers, insurers and third-party analytics firms and used to assess the most effective clinical pathways to achieve the best outcomes across a range of health conditions and patient t
Existential Opportunity: Primary Care Led Navigation
In 2021, at the height of the pandemic valuation bubble, we began down the long road to a public offering. It was a heady experience to build a syndicate of top tier bankers, to work through the org meetings, to develop our narrative and value proposition for professional investors and of course to anticipate “ringing […]
The Comparison Framework between Commercial Primary Care Models is Broken – And Here’s How To Fix It
We have sought multiple approaches to help Employer Clients and Benefits Consultants understand the value of Primary Health services paid for under a value-based arrangement versus traditional fee for service alternatives in the community. This same “comparison framework” problem exists within the Medicare Advantage (MA) space when trying to select
Quadruple Aim: Engaging Providers by Practicing in Care Teams
I recently read an article in the Economist about over-prescription of antidepressants. The essence of the article is that antidepressants of various kinds appear to be very effective for about 15% of patients and of no more impactful than a placebo for the remainder. Based on that, it notes genetic profiling should one day be […]
Origin Story: How Members Flow between Services and Channels
The American Telemedicine Association Annual Conference & Expo (ATA 2023) kicked off this past weekend in San Antonio. Crossover has a strong presence at ATA this year in a thought leadership role (see blog posts by the head of our virtual practice, Danna Chung, MD and o-founder Nate Murray on our hybrid care delivery model, […]
World-class Primary Care
We are constantly put in situations where we need to explain how the Crossover care model compares with others. We spend alot of time explaining to clients and consultants why it it makes no sense to compare a transactional urgent care “visit” to a comprehensive, integrated, proactive, and continuous care model. We also spend time […]
The “Unvisit”: Why Visits Are The Wrong Unit of Account
Over the last several months, we have been really focusing on the details of operationalizing true hybrid care. The complexity inherent in successfully delivering care that seamlessly transitions between in-person and online environments—and potentially with different teams delivering different services but which is experienced by members as in
Hominus Auctus – Augmenting Human Care
We humans, by our nature and through nurture, are social animals. Networks of family, friends, and work associates are essential to our physical and mental wellbeing, and it has been documented that loneliness has a greater impact on life expectancy than smoking. We need to engage richly with a varied community of people in order […]
Commercial Advantage: Putting the concept into practice
Yesterday, we officially announced a new collaborative effort with Aetna to introduce our Advanced Primary Health offering in the Seattle Area. You can read our press release as well as some early articles from Fierce Healthcare as well as Puget Sound Business Journal on this announcement. This new effort is an example of Commercial Advantage, […]