Interview: Rich Patragnoni, MD, Part 3 – A decade on
Rich Patragnoni, MD is one of the three co-founders of Crossover Health, alongside Scott Shreeve, MD and Nate Murray. He trained and practiced as an Internal Medicine physician for about a decade before his impatience and frustration with the primary care system led him to embark on the adventure that is Crossover Health. In Part […]
Interview: Rich Patragnoni, MD, Part 2 – Digital First from Zero to One
Rich Patragnoni, MD is one of the three co-founders of Crossover Health, alongside Scott Shreeve, MD and Nate Murray. He trained and practiced as an Internal Medicine physician for about a decade before his impatience and frustration with the primary care system led him to embark on the adventure that is Crossover Health. In Part […]
Interview: Rich Patragnoni, MD, Part 1 – Root Causes
Rich Patragnoni, MD is one of the three co-founders of Crossover Health, alongside Scott Shreeve, MD and Nate Murray. He trained and practiced as an Internal Medicine physician for about a decade before his impatience and frustration with the primary care system led him to embark on the adventure that is Crossover Health. In this, […]
Interview with Karoline Hilu, MD (Part 2)
In Part 1, we spoke to Karoline Hilu, MD, Chief Strategy Officer at Crossover Health, about her personal background and fresh perspective on primary care. In this post, she speaks about the impact of COVID19 on Crossover’s model of care, and what she sees as the fundamentals of the new normal for both healthcare and […]
Interview with Karoline Hilu, MD (Part 1)
Karoline Hilu, MD is Chief Strategy Officer at Crossover Health. She joined us five years ago, after time spent in healthcare policy, corporate strategy, and finance. Karoline has been at the heart of Crossover’s growth and transformation into a different kind of care provider. In this first post, she provides some insights into her thoughts […]
Interview with Stephen Ezeji-Okoye, MD (Part 3)
In Part 1 and Part 2 of our conversation, we heard from Stephen Ezeji-Okoye, MD (Chief Medical Officer of Crossover) about his experience at the VA and his first year at Crossover. We now turn our focus to learning about Stephen’s leadership role in helping Crossover respond to the COVID-19 pandemic. We discuss how the […]
Interview with Stephen Ezeji-Okoye, MD (Part 2)
In Part 1 of our interview with Stephen Ezeji-Okoye, MD (Chief Medical Officer of Crossover) he shares his experience practicing at the Veteran’s Administration, and how the introduction of data and systems for the population changed care for the individual. In this post, he relates how this is influencing his thinking while leading Crossover’s clinical
Design Everything: Conversations with Jay Parkinson, MD (Part 1)
Jay Parkinson, MD joined Crossover earlier this year as our Chief Designer after we acquired his groundbreaking virtual primary care technology in February 2019. I’m sure a lot of you have met Jay, read his prolific writings, followed him on Twitter, or seen him keenly engage audiences over the years. He first rose to prominence […]
More Thoughts on Service Design
I wrote about Service Design in a previous post, a business concept explicitly mentioned by Kevin Slavin at our summer 2019 Bombora event. Kevin used Warby Parker as his Service Design example and how well they incorporated concepts, tools, and workflows that enabled WP employees to deliver an integrated online and real world experience. It’s […]
#GameOn: Emerging from the Radio Silence
Peeps – sorry for the radio silence! Funny, even that term seems so archaic now. Its been more than 8 years since I have consistently written on this blog. I finally decided that the sabbatical should end and a new chapter should begin. I have always found writing as my most effective way to distill […]