The perennial “loss leader” mentality for primary care is an absolutely LOSER framework, strategy, and concept for a service that is so fundamental to the health of our society.   Blake Madden is a great follow on X as he regularly surfaces good insights into care delivery as part of his Hospitology Newsletter. He recently highlighted […]

On a recent trip, I forgot my phone, couldn’t access wireless, my computer battery died, my connection was delayed, I only had one chapter left in my book, no time to grab food during my layover, and when my delayed flight landed everything was closed. While these were all minor events, the wave of accumulating […]

One of the hardest things to understand in healthcare is pricing. Look at any health service bill (or more appropriately “This is NOT a Bill”) that you receive. You will see a price, the discount, the allowed amount, fractionalization of the services you received, endless itemizations, and my personal favorite “Lunar Monday Adjustment” (JK). Pricing