Hominus Auctus – Augmenting Human Care
We humans, by our nature and through nurture, are social animals. Networks of family, friends, and work associates are essential to our physical and mental wellbeing, and it has been documented that loneliness has a greater impact on life expectancy than smoking. We need to engage richly with a varied community of people in order […]
Medicus Ex Machina
It’s likely that almost none of us had heard the term “Generative AI” a year ago, although it’s a concept that’s been around for about five years. But with the public release of OpenAI’s ChatGPT3 last November, it seems to be all we’re hearing about. ChatGPT writes astonishingly convincing prose and poetry and its cousin […]
Retail Health: Are We All SKUed?
The ubiquitous SKU (“stock keeping unit”) concept was initially developed in the 1950s but really began to impact the retail industry in the 1970s with the introduction of barcodes and related technology. SKUs are not only a unique identifier or code for a specific product, but can also track price, manufacturer, where the product was […]
Commercial Advantage: Putting the concept into practice
Yesterday, we officially announced a new collaborative effort with Aetna to introduce our Advanced Primary Health offering in the Seattle Area. You can read our press release as well as some early articles from Fierce Healthcare as well as Puget Sound Business Journal on this announcement. This new effort is an example of Commercial Advantage, […]
Interview: Robyn Guillen – The Joys of Building
Robyn Guillen is a veteran of Crossover, having joined the company in 2012 as part of the original team that launched the Facebook (now Meta) Health Center. Like other leaders who joined in the early days, she was compelled not only by what the company was doing, but also where its vision could take it. […]
Who tells your story?
I was able to FINALLY see Hamilton: An American Musical last weekend. I distinctly remember reading Ron Chernow’s classic Alexander Hamilton in 2008 (while at a Health 2.0 Conference to boot!) and just being blown away by the hurricane force that was Hamilton. Having enjoyed the music and watched the video of the play, I […]
Health Innovation – Beyond “Bread and Circuses”
I had the opportunity to participate in the Founders Summit sponsored by Lynne Chou O’Keefe and the Define Ventures team. Besides the amazing Stein Eriksen Lodge setting (is there anything better than a summer evening in Park City?) and the inspiring performance by Aloe Blacc (man – I love hearing artists describe their creative process […]
Interview – Steven Chang, MD (Part 2): Bridging clinical practice and medical group operations
Steven Chang MD is a veteran of Crossover, having started as a practicing physician in the Applied Materials health center in 2011. In In his Part 1 Interview, we looked at his focus on developing care standards for Crossover. In Part 2, he speaks about how his work bridges clinical practice with medical group operations […]
Interview: Steven Chang, MD (Part 1) – Setting the Standard in Primary Care
Steven Chang, MD, is a veteran of Crossover Health, having started as a practicing physician in the onsite health center at Applied Materials in 2013. His arc at the company reflects not only his innate skills as a physician, but also provides a lens into the increasing complexity of Crossover as we have significantly expanded […]
Into the Arena: Are You Not Entertained?
Thinking of our constant push to deliver “health as it should be,” I keep coming back to two memes that I think should be brought together. First, most everyone is familiar with the legendary speech from President Theodore Roosevelt when he described the Man in the Arena: It is not the critic who counts; not […]