Value-Based Care: The Latest Virtue Signaling in Care Delivery
About two years ago, I started hearing quite a bit about Social Determinants of Health, Health Equity, and Health Disparities. At first, I welcomed the new terms as they describe a very long-standing but newly recognized issue. I felt the world was finally waking up to the fact that so much of our health is […]
INTERVIEW: Dan Lord (Part 2) – Measuring the Difference
We recently spoke with Dan Lord, Crossover’s Medical Director for the Central Region, about his decade-long journey to and through Crossover. In Part 1, he touched on his background and the key initiatives he has been leading. In Part 2, he digs into the creation of the Guild infrastructure and the value of measurement-based care […]
Health Innovation and the Infinite Game
I have been reading an interesting book by James Carse on Finite and Infinite Games. I heard about the book when listening to the CEO of Shopify describe his approach to innovation and enabling structural shifts in how people live, shop, and transact. Simon Sinek picked up on this same theme and expanded it in […]
Interview: Dan Lord, Part 1: Starting in the Janitors Closet
Daniel Lord, DC recently moved with his family to Colorado for his new role as Medical Director for Crossover’s Central Region. He joined Crossover in 2012, initially as the chiropractor for the Facebook (now Meta) Health Center and has taken on increasingly strategic leadership roles while helping craft our growing integrated care team capabilities and [&
Fee for Service is the Wrong Foundation for Value-Based Payment Innovation
This blog is my perspective from Chapter 9 of the remarkable National Academy of Engineering, Science, and Medicine Consensus Study Report on Implementing High-Quality Primary Care (“IHQPC”). References are to specific pages within the document. It’s a big report, but well worth the read if you care about supporting our country’s primary care foundat
Protecting a Sovereign Asset: An Urgent Call to Replenish our National Health Stock
Much of this blog was developed from Chapter 2 of the National Academy of Engineering, Science, and Medicine Consensus Study Report on Implementing High Quality Primary Care (“IHQPC”). References are to specific pages within the document. Have you ever considered Primary Care an essential component to achieving the basic American values
Primary Health is . . . a Common Good
This blog has been inspired by the landmark report of the National Academy of Engineering, Science, and Medicine‘s Consensus Study Report on Implementing High Quality Primary Care (“IHQPC”). References are to specific pages within the document. “Primary Care in the United States is slowly dying.” Wow. So begins the 427-page tour d
Medical Anachronism: Changing Health One License At a Time
At Crossover, our business is focused on “health as it should be.” It’s all about the care of our members, the relationships we build, the access we create, and the service we provide. One of the big shifts we have seen over the last 18 months is how the center of gravity has moved away […]
The “Brutal Culling”, a Great Repricing, and the Path Forward
Several of my colleagues forwarded me a great article co-written by my favorite futurist, Jeff Goldsmith. He offers a very firm but fair critique of the state of the digital health industry. I appreciated that this was not written as an “I told you so” piece; rather, he wrote it as a guide to what […]
Employer Health Benefits as a “Second Business”
For most employers, offering a competitive and innovative health benefits program is a business necessity. It has also become a “second business”. Not only did the recent pandemic force employer health benefits leaders to become de facto public health officials, it also brought forward the reality that these same HR leaders are actively operating min