Interview: Celeste Ortiz (Part 2) – Culture Comes First
In Part 1 of our conversation with Celeste Ortiz, Chief People Officer at Crossover Health, we learned all about her background and how she came to the company. In Part 2, she focuses on the power of culture and why team building is a superpower. She also describes the company’s transitions during the pandemic and […]
Interview: Celeste Ortiz (Part 1) – From Vintage Cars to Value-based Care
This interview will introduce Crossover’s Chief People Officer Celeste Ortiz. Celeste talks about her past experiences, her earlier career, and how she joined XO towards the end of 2017. She was hired to help position the company for scale, including ensuring that the culture could continue to be a differentiator for the organization. She shares […]
Interview: Sally Larwood, RN (Part 3) – The rocketship has taken off
In Part 1 and Part 2 of our conversations with Sally Larwood, RN, Chief Nursing Officer at Crossover, she took us through her background, experiences, and ultimately what led her to Crossover. In this final installment, Sally speaks about leadership, the pandemic response, and the company evolution to a Digital First model. You’ve spoken about […]
Interview: Sally Larwood, RN (Part 2) – Jumping Off the Cliff, Together
In Part 1 of our conversation with Sally Larwood, RN, the Chief Nursing Officer at Crossover, we discussed her background in healthcare and nursing, and the challenging, yet rich professional and life experiences that have helped define her outlook on healthcare, work, and family since. In Part 2, we learn more about her return to […]
Interview: Sally Larwood, RN (Part 1) – Never Say Never
We spoke recently with Sally Larwood, RN, a veteran of Crossover Health and one of the first employees hired with the opening of our first onsite at Facebook Health Center in 2012. A registered nurse by training, Sally has played increasingly central roles with Crossover—Practice Manager at Facebook in 2014, Practice Director at Apple in […]
Interview: Nate Murray, Part 2 – Proving our Model, Again
This is the second of two posts (Part 1 is here) where we speak to Nate Murray, co-founder of Crossover Health, alongside Scott Shreeve, MD and Rich Patragnoni, MD. Nate talks about Crossover’s big switch to digital and the role of the pandemic in supercharging this transition. What’s the Value Proposition you put in front […]
Interview: Rich Patragnoni, MD, Part 2 – Digital First from Zero to One
Rich Patragnoni, MD is one of the three co-founders of Crossover Health, alongside Scott Shreeve, MD and Nate Murray. He trained and practiced as an Internal Medicine physician for about a decade before his impatience and frustration with the primary care system led him to embark on the adventure that is Crossover Health. In Part […]
Employer Dilemma: A Framework for Returning to Work [ Safely ]
We are fortunate to work with some of the largest employers in the country, most of which have followed local or federal guidelines and ceased operations in the workplace because of COVID-19. They had to do this with little opportunity to reflect on the impact or prepare for an eventual transition back to the workplace. […]
Interview with Karoline Hilu, MD (Part 2)
In Part 1, we spoke to Karoline Hilu, MD, Chief Strategy Officer at Crossover Health, about her personal background and fresh perspective on primary care. In this post, she speaks about the impact of COVID19 on Crossover’s model of care, and what she sees as the fundamentals of the new normal for both healthcare and […]
Interview with Karoline Hilu, MD (Part 1)
Karoline Hilu, MD is Chief Strategy Officer at Crossover Health. She joined us five years ago, after time spent in healthcare policy, corporate strategy, and finance. Karoline has been at the heart of Crossover’s growth and transformation into a different kind of care provider. In this first post, she provides some insights into her thoughts […]