A Dog’s Breakfast: Rationalizing the Employer Health Benefits Ecosystem
Several years ago in a board meeting, my colleagues and I were presenting a complex initiative with several moving parts. After quietly listening to the presentation, one of our board members chided me. He was looking for a tightly organized, crisp presentation with clear, actionable next steps, and felt that wasn’t what he got. He […]
Letters to Home: Vision, Valor, and Veni Vidi Vici
I started Crossover Health because I believed there was an alternative approach to how health should be. I wasn’t interested in creating a buzzy new app, bolting on new technology to an old problem, or announcing some novel partnership to nowhere. I wanted to fundamentally create a brand new health delivery system to better serve […]
Platform Wars – The Allure and the Illusion of Care
I have the opportunity to read all kinds of health industry reports written from all kinds of angles and perspectives. Some of the best are the investment reports I get from analysts who really understand and know the space, like this recent article from Credit Suisse. It highlights the Great Consolidation taking place in the […]
The New Shape of Choice
I am speaking at the HLTH conference in Boston today on a panel titled, “The New Shape of Work.” The goal of the session is to reevaluate and rethink the traditional health benefits we see from employers given the major societal shifts of the last 18 months. Employees are demanding more options, more and varied […]
The Magnificent Obsession
A few weeks ago, the senior management leaders who guide Crossover Health’s medical and corporate teams gathered in Laguna Beach to celebrate the launch of our recently announced Be Well program and to plot our future trajectory. There were lots of presentations and perspectives, both from those inside the company as well as knowledgeable investor, [&helli
From Hype to Hybrid: Choice Architecture in Care Access
My last post referenced an NEJM article which spoke about the challenge (impossibility?) of reconciling new care delivery models with fee-for-service compensation. Hot on the heels of this is our release of “From Hype to Hybrid”—a summary of Crossover research results authored by our Chief Medical Officer, Stephen Ezeji-Okeye, MD. The paper shows that,
Hard Work—The Climb to a Value Based World
We have been talking for a long time about the fundamental role payment architecture plays in the destiny of how care is delivered, experienced, and how it performs. While most people in the industry would agree that the current fee for service payment model is a root cause contributor, there seems to be only scattered […]
Interview: Kelsey Mellard (Part 2) – Incredibly serious responsibility
Kelsey Mellard is Crossover’s newest Board member, and the CEO of San Francisco-based Sitka, a telehealth platform that connects specialists to primary care providers in a simple and collaborative way. Part 1 of our interview focused on her incredibly rich career path to date; in Part 2, she discusses her Board position, her initial perceptions […]
Be Well: This IS health, actually
We talk often at Crossover about how “healthcare should be.” But what we really mean is how “health” should be. For us, not being sick is not enough. From the outset, we wanted to create a place where people embraced the idea of living the healthiest life possible, no matter what their current health status […]
The View from the Salt Creek Beach
I was able to attend the annual Health Evolution Summit conference held late last month in Laguna Beach, Calif., and feel the urge to “write home” about the experience, and some of my key takeaways. This particular conference features the CEOs of many of the leading lights in healthcare and policy circles, including some next […]