Cognitive Capacity, Part 2 – Virtual Load Balancing
Cognitive Capacity, Part 1 explored the concept of Cognitive Capacity and how COVID-19 could serve as the catalyst and global call to higher and better use of our collective cognitive power. Part 2 explores how Care Team Cognitive Capacity is maximized through Virtual Load Balancing when delivering Pandemic Primary Care. Pandemic Primary Care is a [&hellip
Cognitive Capacity, Part 1–Species Level Time Value
I have loved seeing non-healthcare experts rushing in to help with COVID-19. There are many talented, smart, and capable people in science, technology, finance, arts, academia, and all walks of life that are being drawn into this fight. We need the mental focus and the creative problem solving from every profession, from every field of […]
Pandemic Primary Care
Clearly, the routine services that used to fill our days (annual physical exams, wellness checks, condition management appointments, or even routine acute care visits) now seem so inconsequential as we face the progression of COVID-19. (and, at the request of health authorities, we have called our members to cancel all such “non-essential” care services)
The Black Swan – Bad Omen or Bountiful Opportunity?
Earlier this week, I was in Philadelphia pitching to a client on a national expansion plan. The markets were in the longest bull run in history, and while observers will always tell you they end, most press was celebrating the achievement and predicting its continuation. Employment was at a high point, interest rates were not […]
Interview with Joe Ennesser, Part 1 – Culture is Everything
We spoke with Joe Ennesser, who joined Crossover Health last summer to lead up our Operations. Scaling what we do, managing our transformation to a digital first company and formalizing procedures is all part of his role at Crossover, but it’s his views on experience and managing growing teams that are really compelling. What’s your […]
Of Intangibles and Inevitables
Sometimes, I just can’t restrain myself. After a particularly frustrating encounter with a specific opportunity the following letter just poured out. I want to be clear, I fully respect that we are not the right partner nor solution for every situation . . . that is not where this comes from. However, just seeing the […]
Design Everything, Part 2—Architecture as an Experience Platform Foundation
Second in a series of interviews on the Crossover Design Standard. Part 1 of the interview can be found linked here. In the last interview post with Howard Kwok, a senior architect at DES Architects and Engineers, he spoke about the beginnings of our relationship with his firm and his work on the original Apple […]
Freedom Edition—Triumph over Tyranny (of the Visit)
When you consider primary care as a “practice” concept, it is so strange to see how the “office visit” became the center of gravity. Beginning with billing codes, which naturally led to payment models, that were then reinforced by performance incentives, and ultimately encoded into “the way it is,” the physical visit with your provider […]
Crossover Health: Welcome to Next Generation Health Care!
FOR IMMEDIATE RELEASE Crossover Health Launches New Model of Primary Care in South Orange County Innovative membership service delivers Urgent, Primary, and Online Care Aliso Viejo, CA (PRWEB) October 1, 2010 Crossover Health Medical Group announced today the launch of their flagship membership-based, primary care practice in Aliso Viejo, California. The new
Day 73 – Demolition Weekend
Demolition (dĕm’ə-lĭsh’ən) n. The act or process of wrecking or destroying, especially destruction by explosives. Explosives, especially when designed or used as weapons. We are having a blast on our march toward revolutionizing the way that medicine is practiced, delivered, and experienced. In fact, we feel so strongly about it that we are l