Interview: Mark Nelson (Part 2) – Everyone Owns the Financials
In Part 1 of our interview with Mark Nelson, Crossover’s Chief Financial Officer, we discussed how he joined the company over three years ago just after a significant financing round propelled the company to a new level of growth. In Part 2, Mark speaks about integrating financial conversations deeply into the DNA of Crossover operations, […]
Employer Dilemma: A Framework for Returning to Work [ Safely ]
We are fortunate to work with some of the largest employers in the country, most of which have followed local or federal guidelines and ceased operations in the workplace because of COVID-19. They had to do this with little opportunity to reflect on the impact or prepare for an eventual transition back to the workplace. […]
Interview with Stephen Ezeji-Okoye, MD (Part 3)
In Part 1 and Part 2 of our conversation, we heard from Stephen Ezeji-Okoye, MD (Chief Medical Officer of Crossover) about his experience at the VA and his first year at Crossover. We now turn our focus to learning about Stephen’s leadership role in helping Crossover respond to the COVID-19 pandemic. We discuss how the […]
A primer on Pandemic Primary Care
To help explain this concept, I am sharing an email sent to one of our clients to help understand how flexible a digital first, advanced primary care practice can be in meeting new and emerging needs. Dear [ Client ], I wanted to be sure that you had a good understanding of our approach to […]
Pandemic Primary Care
Clearly, the routine services that used to fill our days (annual physical exams, wellness checks, condition management appointments, or even routine acute care visits) now seem so inconsequential as we face the progression of COVID-19. (and, at the request of health authorities, we have called our members to cancel all such “non-essential” care services)