Hominus Auctus – Augmenting Human Care
We humans, by our nature and through nurture, are social animals. Networks of family, friends, and work associates are essential to our physical and mental wellbeing, and it has been documented that loneliness has a greater impact on life expectancy than smoking. We need to engage richly with a varied community of people in order […]
Primary Health is…a “Commercial Advantage” Plan
When employers complain about the ever-rising costs and increasing complexity of providing healthcare for their employees, they seem blind to a proven model that’s right in front of them. During the last several years, there has been an explosion of enrollment in Medicare Advantage plans throughout the country. The Medicare Advantage plan is a type [
Refusing to let go of the Dream
This is a letter was sent out as a Surf Advisory to our entire company today. As care givers, we are on the front lines of ensuring our members health. We see health as not only physical, but also includes mental, social, and spiritual domains. Our aspirations to transform healthcare include addressing the ills of […]
Interview: Nate Murray, Part 2 – Proving our Model, Again
This is the second of two posts (Part 1 is here) where we speak to Nate Murray, co-founder of Crossover Health, alongside Scott Shreeve, MD and Rich Patragnoni, MD. Nate talks about Crossover’s big switch to digital and the role of the pandemic in supercharging this transition. What’s the Value Proposition you put in front […]
Interview with Karoline Hilu, MD (Part 2)
In Part 1, we spoke to Karoline Hilu, MD, Chief Strategy Officer at Crossover Health, about her personal background and fresh perspective on primary care. In this post, she speaks about the impact of COVID19 on Crossover’s model of care, and what she sees as the fundamentals of the new normal for both healthcare and […]
Big Retail Takes Aim At Care Delivery
At the recent HLTH conference, I was able to listen in while two massive retailers described their expanding healthcare efforts. First, CVS Chief Executive Officer Larry Merlo shared his message about how the company will leverage their massive physical facility investment to be within “10 minutes of 90% of America.” Later, we heard Walmart’s VP [&he
Talking Shop with HISTalk
We had a great experience at the 2019 HLTH conference in Las Vegas. The event continues to impress, with more than 7,000 Health Tech attendees covering the entire spectrum of healthcare providers, payers, consumers, technology, and related players. We came ready with the game face this year, with our own booth, media outreach, designer Vans, […]
Bombing the Bombora
Peter Heywood has been part of the Crossover journey for over ten years now, helping us develop and refine our positioning as we have evolved from our original mandate and now culminating in the “Connected System of Health” vision. We invited him down to our client Bombora held on August 5-6, 2019 and I asked […]
The Most Trusted Platform
Last fall, I had the privilege to attend the Employer Health Innovation Roundtable in both Boston and Las Vegas. EHIR is an up and coming forum for activist employers who are seeking to redefine their approach to healthcare delivery as they contemplate how to rein in costs, improve quality, and increase engagement. Kudos to Michael […]
The Currency of Trust
We speak a lot at Crossover about the “currency of trust” being one of our most valuable assets. In fact, we think that trust is not only strongest but most relevant at the point of care, in the trenches, and when working directly with a dedicated care team. While we focus on traditional health outcome […]