Cognitive Capacity, Part 2 – Virtual Load Balancing
Cognitive Capacity, Part 1 explored the concept of Cognitive Capacity and how COVID-19 could serve as the catalyst and global call to higher and better use of our collective cognitive power. Part 2 explores how Care Team Cognitive Capacity is maximized through Virtual Load Balancing when delivering Pandemic Primary Care. Pandemic Primary Care is a [&hellip
Cognitive Capacity, Part 1–Species Level Time Value
I have loved seeing non-healthcare experts rushing in to help with COVID-19. There are many talented, smart, and capable people in science, technology, finance, arts, academia, and all walks of life that are being drawn into this fight. We need the mental focus and the creative problem solving from every profession, from every field of […]
Pandemic Primary Care
Clearly, the routine services that used to fill our days (annual physical exams, wellness checks, condition management appointments, or even routine acute care visits) now seem so inconsequential as we face the progression of COVID-19. (and, at the request of health authorities, we have called our members to cancel all such “non-essential” care services)
We are all remote now
As I wrote in my prior post, we have been ramping into a 24/7, every waking moment, COVID-19 response since early March. While the warning signs and extreme measures taken in China seemed overly authoritarian, I think the Italian response and serialized shutdowns were a big wakeup call here in America. The crowd that was […]
Interview with Joe Ennesser, Part 2 – Intergalactic
This is a followup interview to our original where Joe described how Culture is Everything. In this second interview Joe describes his take on Crossover values, our mission and the power of our team. He also shares a few of his passions outside of healthcare – never a dull moment! How is the Crossover CSoH […]
The Retail Conditioning of Exceptional Health
I was recently doing some research on another topic and found this global healthcare survey. It was conducted this past summer by Salesforce (of all companies) who surveyed 6,000 consumers about their expectations for healthcare in this new digital and connected era. Salesforce has been investing in “new” healthcare over the past year, first by […
Talking Shop with HISTalk
We had a great experience at the 2019 HLTH conference in Las Vegas. The event continues to impress, with more than 7,000 Health Tech attendees covering the entire spectrum of healthcare providers, payers, consumers, technology, and related players. We came ready with the game face this year, with our own booth, media outreach, designer Vans, […]
Design Everything: Conversations with Jay Parkinson, MD (Part 2)
Jay Parkinson, MD is the Chief Designer at Crossover Health. In the first post of our interview series with Jay, he spoke about the changing expectations of patients, and how in response, healthcare needs to be digital. In this post, he talks about the impact of this on practice, on providers, and what he where […]
Design Everything: Conversations with Jay Parkinson, MD (Part 1)
Jay Parkinson, MD joined Crossover earlier this year as our Chief Designer after we acquired his groundbreaking virtual primary care technology in February 2019. I’m sure a lot of you have met Jay, read his prolific writings, followed him on Twitter, or seen him keenly engage audiences over the years. He first rose to prominence […]
Bombing the Bombora
Peter Heywood has been part of the Crossover journey for over ten years now, helping us develop and refine our positioning as we have evolved from our original mandate and now culminating in the “Connected System of Health” vision. We invited him down to our client Bombora held on August 5-6, 2019 and I asked […]